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Building Department

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1. When am I required to upgrade my home's smoke alarm system?

Whenever you make interior alterations or additions that require a building permit.

2. Where do I need to install smoke detectors in my home?

1. In each sleeping room


2. Outside each sleeping area in the immediate vicinity of the bedrooms


3. On each additional story of the dwelling, including basements

3. What is a habitable basement?

A basement used for living, sleeping, eating or cooking.

4. Why am I required to have an emergency escape and rescue opening in my habitable basement?

Basements with only one unprotected interior stairway as an exit are dangerous in a fire. If the staircase becomes blocked due to fire, smoke or heat, someone could become trapped in the basement.

All other habitable spaces of homes have at least two ways out. An emergency escape and rescue opening eliminates this issue.

5. What is the average cost to install an emergency escape and rescue opening in a basement wall?

The cost may vary from $3,500 to $6,500.

6. How long will it take to install an emergency escape and rescue opening in a basement wall?

It typically takes 2 – 3 days.

7. My home is more than 25 years old and I want to put a bedroom, home theater, play room or office in my basement. Will I have to cut a hole in my foundation wall?

Yes, unless you have an existing opening in the basement wall that is compliant with the 2003 IRC requirements.

8. I have an existing home with a basement bedroom that has a code-compliant emergency escape and rescue opening. Will I need to cut another hole in my foundation for a home office in the basement?

No. You may add additional habitable spaces to your basement without providing another emergency escape and rescue opening.

9. Does the required emergency escape and rescue opening need to be installed within the habitable space?

No. The emergency escape and rescue opening should be placed in an easily accessible area.

10. Who do I contact to schedule an electrical, plumbing or commercial mechanical inspection?

St. Louis County at (314) 615-5000.

11. What are the most common reasons footing and pier inspections fail?

• There is mud and/or water in the footing or pier excavation.


• The steel reinforcement is not the grade, type or size specified in the approved plans.

More...

12. What are the most common reasons why foundation inspections fail?

• Form oil has dripped onto the steel reinforcement or top of the footing.


• There is mud on top of the footing

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13. What are the most common reasons why framing inspections fail?

• The relevant St. Louis County electrical, plumbing or mechanical rough-in inspections have not been made or approved.


• The penetrations through the top and bottom of plates of walls have not been properly fire stopped or fire blocked.

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14. What are the most common reasons why drywall inspections fail?

• The drywall tape and joint compound have been applied prior to approval of the drywall inspection.


• The drywall and fasteners have been installed per the UL Design Number specified on the plans.

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15. What are the most common reasons why ceiling cover inspections fail?

• The relevant St. Louis County electrical and mechanical inspections have not been made and approved.


• Fire separation assemblies have not been installed per the UL Design Number on approved plans.

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16. What are the most common reasons why final inspections fail?

• The electrical, mechanical, plumbing and fire district final inspections have not been approved and signed-off on the record of inspections card.


• The Life Safety Systems have not been pre-tested or installed according to the approved plans.

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Community Development, Planning Division

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1. How do I find out the zoning of my property?

You can determine what zoning district you are in by finding your property on the Zoning Map.

2. When does the P&Z Commission meet?

The first and third Mondays of the month, except in January and February meetings are held on the first and second Tuesdays.

3. How do I know if my proposed use is permitted at a particular location?

First, determine what zoning property the district is in by finding your property on the Zoning Map. Then look up the district Regulations in the Zoning Code.

4. Can I run my business out of my house?

Yes, subject to specific limitations that can be found on home occupations
page.

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Deer Management

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1. How do I get permission to hunt?

Complete and return all required forms to the Creve Coeur Police Department. Required Forms for Application Process

2. Is there a cost involved?

The City does not charge a fee; however, a hunting license and deer tags must be purchased through the state.

3. Is the bow hunter required to carry identification from the City that shows he has valid permission to hunt?

Yes, the hunter must obtain a City ID card from the Police Department which must be presented to any police officer, city official, or resident. Failure to do so may result in a loss of hunting privileges in Creve Coeur.

4. What are the dates for bow hunting season?

September 15, 2018–November 9, 2018 and November 21, 2018–January 15, 2019.

5. What do I do if someone is bow hunting on my property without my permission?

Call the Police Dispatch at 314-737-4600.

6. Does the city provide a list of bow hunters for residents?

The City maintains and makes available to the public a list of bow hunters that have expressed interest in hunting on private property in Creve Coeur. However, the City does not endorse nor vet any group or individual. The City recommends that property owners conduct their own process for choosing a hunter from the list or from other sources.

The current list will be posted to the Creve Coeur website: http://www.crevecoeurmo.gov/DocumentCenter/View/8615/CREVE-COEUR-DEER-MITIGATION-HUNTER-LIST

To add your name or group to the list, please contact Judy K. at 314-274-2109.

7. Will the city provide a list of interested property owners to bow hunters?

The City’s policy is not to provide this information to bow hunters.

8. What if, as a contiguous property owner, I do not want bow hunting to take place on the property next door?

The Ordinance allows bow hunting to take place if there is an agreement between a qualified property owner and a bow hunter. The Ordinance only requires that the contiguous neighbor be notified of the hunt.

9. Do I need to notify the city each time there is a hunt on my property?

No, the property owner is not required to notify anyone.

10. The ordinance says the hunt cannot take place closer than 150 yards from a church, school or playground. Are there any exceptions?

Yes, if the owner of such property has provided express written consent to such discharges of closer proximity at specified dates and time periods.

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Food Trucks/Mobile Food Vendors

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1. Where can a vendor find information on the ordinance pertaining to food trucks?

Title VI, Chapter 610 of the Code of Ordinances of the City of Creve Coeur includes all pertinent information and can be found online in the city's Charters and Ordinances or the Municipal Code.

2. Will mobile food truck vendors be required to register or have a permit with the City of Creve Coeur before they can operate?

Yes. All mobile food truck vendors must first obtain a St Louis County Department of Health permit and may then apply for a City of Creve Coeur permit to operate in Creve Coeur. The Creve Coeur permit shall be valid for twelve months from the date of issuance. Both of these permits must be displayed and visible to the public during operation.

3. Will there be any type of background check done on the owners of these various food trucks who apply for a permit?

Yes. The Creve Coeur Chief of Police is tasked with the supervision of all background investigations pertaining to the accuracy and truthfulness of the applicants. The police department will also verify that all vehicles are properly licensed with valid insurance.

4. Once granted the proper permits, what hours will the food trucks be allowed to operate?

Mobile food vendors in good standing shall be allowed to operate between the hours of 9:00 a.m. and 7:30 p.m. (or by sunset—whichever is earliest) seven days a week.

5. Will there be specific locations they will set up on a regular basis, or will they have the capability of moving to different locations within our city?

Provided they get permission from the business owners, mobile food vendors shall be allowed to set up on any agreed upon privately owned business parking lot. They will also be allowed on city owned lots on mutually agreed upon dates. However, it shall be unlawful for any mobile food vendor to conduct sales on any residential street or private street, unless they are hired by the property or street owner as a caterer for a private event.

6. Are food truck vendors allowed to set up tables and chairs around their trucks for customers? Do they provide any music or external speakers around their trucks?

Tables, chairs and music are allowed provided they are placed in a safe manner on parking lots. If you choose to have music, you must comply with all city noise and peace disturbance laws.

7. Does the City of Creve Coeur have any specific plans for events that would include food trucks?

The Director of Parks and Recreation has already begun planning for holding “Food Truck Tuesdays” at the Creve Coeur Ice Arena and Golf Course. These fun events will allow our residents to experience a rotating and diverse selection of food truck vendors in the near future.

In addition, there are preliminary plans for some food trucks to be at Farmers Market on Saturday mornings starting in May at Parkway Northeast Middle School.

8. Where can I get more information on the mobile food vending permitting process?

Please call (314) 872-2510 for any questions regarding food truck permitting.

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General

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1. How do I email the Mayor and City Council?

mayor-council@crevecoeurmo.gov

2. What is the sales tax rate in Creve Coeur?

The current sales tax rate for the majority of businesses in Creve Coeur is 8.3625%. For those businesses located within the Olive Boulevard TDD, the sales tax rate is 9.3625%. For those businesses within the Graeser TDD, the sales tax rate is 8.8625%.

3. What is the phone number for Republic Services (formerly Allied Waste)?

636-947-5959

4. Where do I pay tickets?

Tickets are paid at the finance department window in the main lobby, on the upper level of the government center.

Tickets that are payable without a court proceeding may also be paid online at www.trafficpayment.com or by phone by calling 1-800-444-1197.

5. What is the address of the Creve Coeur Government Center?

The address for the Government Center is:
300 N. New Ballas Rd.
Creve Coeur, MO 63141

6. When am I required to upgrade my home's smoke alarm system?

Whenever you make interior alterations or additions that require a building permit.

7. How do I submit a traffic complaint?

To submit a traffic concern, complete the traffic problem notification form by clicking following link: Traffic Problem Notification Form

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Legislative

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1. How do I get the nominating petition to run for office?

The petition is available in the City Clerk's office (300 N New Ballas Road).

2. How can I address the Mayor and Council at Council Meetings?

Residents wishing to speak at Council meetings should fill out a speaker card and give it to the City Clerk. Comments should be directed to the Mayor and Council and not third party attendees. Mayor and Council will not answer questions and/or comments during Comments from the General Public but will take note of the question for a later response.

3. When are the Council Meetings?

Council meets the second and fourth Monday of each month beginning at 7:00 pm. Council usually has a work session prior to the meetings beginning at 6:00 pm and it is held in the multi-purpose room.
City Council

4. What is a public hearing?

Public Hearings are held on matters when required by law. Persons who wish to speak at public hearings will be heard after the applicant has made their presentation and the Council has been given an opportunity to question the applicant. Speakers at a public hearing are asked to complete a speaker card located at the back of the Council Chambers, and present to the City Clerk. When called upon, the speaker must swear of and affirm the truth of their testimony to the reporter that transcribes the hearing.

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PGA Championship Information

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1. When and where is the PGA Championship?

Bellerive Country Club will be hosting the PGA Championship from Monday, August 6 through Sunday, August 12, 2018.

2. What roads will be closed?

Ladue Road will be closed to traffic from Coeur De Ville Road to Highway 141 except for those vehicle and shuttle buses displaying the appropriate PGA Championship hang-tag identification. Mason Road will be closed to traffic from Conway Road to West Walling except for those vehicle and shuttle buses displaying the appropriate PGA Championship hang-tag identification. Police officers will be stationed at various traffic posts to determine if any exceptions apply (see Q&A #7 below).

3. What dates (days) and hours will the roads be closed?

Effected roadways will be closed Monday through Sunday from 6 AM to 8 PM.

4. How many vehicular Resident Hang Tags will I get?

Effected subdivisions will be given THREE hang tags per residence which will allow access to their neighborhood during the hours of 6 AM and 8 PM.

5. When and how will the Resident Hang Tags be distributed?

The PGA will mail hang tags to residents a few weeks before the event.

6. How and who do I inquire/ask for more Resident Hang Tags?

Additional hang tags can be obtained on a case by case basis at the Creve Coeur Police Department Record Room (300 N. New Ballas Rd.) Monday through Friday between 8 AM and 5 PM. Please bring proof of residency.

7. How will my family and friends be able to come to my home?

We recommend that you provide your visitors with a hang tag prior to their visit.  However, in the event the visitor does not have a hang tag, there will be officers at traffic posts verifying the purpose for the access.  This is to ensure spectators are not parking in surrounding neighborhoods.

8. Will home maintenance workers (i.e., housekeepers, lawn care) need a hang tag to access my home?

No. However, they will need to provide the address of their destination.

9. Can visitors park on my street in front of my house?

Yes, provided vehicles are parked legally in accordance with city ordinances. In addition, temporary “NO PARKING” signs will be placed in neighborhoods near the course to ensure emergency vehicle access. If you do not live within radius where signs will be posted by the Street Department, you may pick up "No Parking" signs at the Creve Coeur Police Department.

10. Can I have a party at my house during the PGA Championship?

Yes.  However, we ask that you are considerate of you neighbors. Temporary “NO PARKING” signs can be picked up at the Creve Coeur Police Department if you would like to manage parking near your home to ensure vehicles do not park on both sides of the street.

11. Where will I be able to enter the course?

There will be one main spectator gate on Ladue Road west of Mason Rd allowing access to the course.

12. Can I walk?

Walking is allowed to the course from areas accessible by sidewalk.  There will be shuttle service to and from those neighborhoods that do not have sidewalk access.

13. Can I bike?

Biking to the event is allowed however riders will be asked to use sidewalks to access Bellerive Country Club due to the large volume of bus traffic coming to and from the course.  Bicycling is discouraged along Mason Road and Ladue Road (west of Mason Rd.).

14. Can I rideshare? (Uber/Lyft/Taxi)

The PGA has arranged for an extensive rideshare arrangement with Uber, Lyft and Taxi service at Westminster Christian Academy located at 800 Maryville Centre Drive, Town & Country, MO. Spectators have the option to arrange their own rideshare to Westminster Christian Academy, where they will off-load and be taken by shuttle to the main gate at Bellerive C.C.  Upon leaving the Bellerive, spectators will shuttle to the rideshare parking lot where they can hire an Uber, Lyft or Taxi.

15. What Creve Coeur neighborhoods will have Trolley Services?

Westland Estates and Bellerive Springs will have trolley service due to having no sidewalk access to Bellerive C.C.

16. What days and time intervals will the Trolleys run?

Monday through Sunday from 6:30 AM to 8 PM.

17. Where can I park?

There will be no spectator parking near Bellerive Country Club.  All spectator parking will be at the Fenton Logistics Park (formerly the Chrysler Plant) located along I-44 between I-270 and Hwy 141. Spectators will be shuttled to and from the main gate.  Local law enforcement will be working traffic posts to prevent spectators from parking near the course.

18. What effect will the event have on USPS, FedEx, UPS, and other deliverers, as well as Emergency vehicles?

Delivery vehicles, contractors, house help, and emergency vehicles will be allowed access to their destination, even without a hang tag.

19. Will there be NO PARKING signs along neighborhood roads to discourage/prevent spectator parking?

The Creve Coeur Street Department will be placing "NO PARKING" signs on one side of the street throughout neighborhoods close to the course.  Priority will be given to neighborhoods in closer proximity to the course.  Residents may pick up NO PARKING signs at the Creve Coeur Police Department Record Room if they wish.

20. What effect will the PGA Championship have on trash service?

Details have not been finalized regarding the trash pickup schedule.  

21. What impact will the PGA Championship have on pizza/food deliveries?

Food deliveries and similar services will be allowed access to their intended destination.

22. Will I be able to gain access to my polling place for the Tuesday, August 7, 2018 Primary Election?

Yes. There are no polling locations within the traffic restricted areas. You will have complete access to your polling place on Tuesday, August 7, 2018.

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Police Department

Show All Answers

1. How do I submit a traffic concern?

To submit a traffic concern, complete the traffic problem notification form by clicking the link below. Traffic Problem Notification Form

2. How do I commend or complain about the actions of a Creve Coeur Police department employee?

The Creve Coeur Police Department is committed to providing an exceptional level of quality and professional police services to the public.
We want to hear about your experience with the men and women of our agency. The below link provides directions for complimenting or filing a complaint regarding an officers actions. Citizen’s Guide to Making Inquiries, Commendations

3. How do I obtain a copy of an accident report?

Copies of Creve Coeur Police reports may be available to interested parties 5 to 7 business days after the date of the incident as allowed by law. Request may be made in person at the records counter between 7:30 a.m. – 5:00 p.m. Monday through Friday. Accident reports can be purchased online. You will need the agency name, date of the accident, and the report number. For any additional information or questions you may have contact the Police Department Records Room at 314-872-2528 or 314-442-2063.

Purchase an accident report.

4. How do I enroll to receive emergency notifications from the CCPD?

The Creve Coeur Police Department utilizes the CodeRED emergency notification system to quickly notify residents of incidents. Enroll in CodeRed.

5. How do I get fingerprinted?

Fingerprinting is done by appointment Monday-Friday during regular business hours. You can call 314-872-2528 or 314-442-2063 to schedule an appointment and obtain additional information. There is a $5.00 fee, payable by cash or check only, per fingerprint card, additionally a photo ID is required. If you choose to have your fingerprints taken through the use of LiveScan (electronically), you will not need to supply a fingerprint card.

6. How do I apply to become a Creve Coeur Police Officer?

Apply to become a Creve Coeur Police Officer on our website. Apply here.

7. Where can I dispose of expired or unused medication?

The Creve Coeur Police Department does not currently have a drug disposal receptacle but there are other locations within St. Louis County that do. Click the link below to see a list of these locations. Missouri Prescription Pill and Drug Disposal Sites

8. How do I get a criminal record check?

The general public can obtain a criminal record check of conviction information from the Bureau of Central Police Records in Clayton. You are required to bring your Social Security Card, plus one of the following types of identification: Missouri Driver’s License, State ID, Military ID, or birth certificate. For detailed information on obtaining a record check, contact the St Louis County Police Department at 314-615-5317/(TDD 314-889-2345).

9. I've heard the CCPD will watch my house while on vacation, how do I enroll?

The CCPD offers a complimentary home vacation check to residents in Creve Coeur. If you will be traveling longer then 30 days, your house will be checked once a week. All vacations less then 30 days will have the house checked every other day. To enroll, click here.

10. Where can I find information on recent police activity in Creve Coeur?

The Creve Coeur Police Department currently utilizes CrimeReports to provided citizens with recent police activity in the area. Whether your are a resident of Creve Coeur or you are considering moving to the local area, CrimeReports.com is a great resource to see what sort of criminal activity is taking place. 

11. I heard the CCPD offers an Exchange Location for online transactions, how does it work?

In an effort to reduce possible victimization associated with in-person transaction associated with online transaction, the Creve Coeur Police Department encourages residents to complete the finalized transaction on our parking lot or in our lobby. These transactions can be completed between the hours of 8:00 am and 6:00 pm, seven days a week. Learn more about our exchange location.

12. How do I sign-up for one of the many presentations offered by the Creve Coeur Police Department?

The Crime Prevention office is responsible for coordinating most of the presentations and classes offered to residents. View our Calendar of Events or contact the Crime Prevention officer at 314-442-2075 for more information.

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Public Works

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1. There is a dead animal in the street or yard. Will the city remove the animal?

The Public Works Department will remove a dead animal from the street only, not from residential property. Residents will have to call a private service or bag the animal and place in the trash for collection on their regular service day by Republic Services. The ONLY exception to the rule is a dead deer which Public Works will remove. 

The Public Works Department can be reached by calling (314) 872-2533, Monday through Friday, 7:00 am to 3:00 pm. Please note: If the dead animal is on a state road (i.e., I-270, Olive Boulevard, Lindbergh Boulevard, Ladue Road west of I-270) the Missouri Department of Transportation (MoDOT) will pick up the dead animal. MoDOT can be reached by calling (314) 275-1500.

2. What should I do if I see an animal running loose in my neighborhood?

Please contact St. Louis Animal Control at (314) 615-0650 between 8:00 am - 5:00 pm. After hours or on weekends, please call the St. Louis County Dispatch at (314) 889-2341.

For wildlife, please call the Missouri Conservation Department, Powder Valley, at (314) 301-1500, as most other animals are protected by State or Federal law.

3. I have geese, coyotes, and/or deer on my property. What can I do?

Geese, coyotes, and deer are protected through State and Federal law. Please call the Missouri Conservation Department, Powder Valley, at (314) 301-1500 for instructions on what can be done.

4. I have squirrels (other rodents) in my house (attic). Will the city remove them for me?

No, please contact a pest control company for help.

5. I have raccoons and/or opossums in my yard getting into my trash. Will the city remove them for me?

Please contact St. Louis County Animal Control at (314) 726-6655 during normal business hours between 8:00 am - 5:30 pm; and (314) 889-2341 during off hours and weekends.

6. I have a hornet, bee and/or wasp nest on my property. Will the city remove it for me?

No, please contact a pest control company for help. Please do not attempt to remove a hornet's (or bee or wasp) nest as it is very dangerous and must be handled by a qualified specialist.

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Recreation

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1. What do I need to prove residency for ID card?

Two forms that show current Creve Coeur address such as a drivers license, unpaid utility bill, bank statement, voter registration card, etc.

2. Is the Dielmann Recreation Complex open year round?

Both the Ice Arena and Golf Course are open year round.

3. How do I rent a room?

Call 314-432-3960 to find out availability.

4. How do I apply for a job?

Go to www.crevecoeurmo.gov/jobs.

5. Do I need to register my pet?

No, the City of Creve Coeur does not require pet registration. However if you would like to use our Dog Park, you will need to register your dog as a member of the Dog Park. You can find out how at www.crevecoeurmo.gov/dogpark.