 |
|
|
|
|
|
|
 |
 |
 |
 |
 |
 |
|
Records Room
FILING A POLICE REPORT
PURCHASE OF REPORT
FINGERPRINTING SERVICE
RECORD CHECKS
FALSE ALARM NOTIFICATIONS
OTHER SERVICES
If you would like to file a report at the Police Department, you must contact the Police Communications Center. The Communications Center is located at the first window of the Police Department entrance in the rear of the Government Center. If you are not sure that situation requires a police report, contact the Communications Center at (314) 432-8000.
Copies of most filed police reports are available for purchase in the Police Department Record Room. Most reports are available 5-7 working days after date of filing, although circumstances do arise which may delay a report. You may request a copy by mail or in person. Record Room hours are generally Monday through Friday 8 a.m.- 4 p.m. (excluding legal holidays). The Record Room telephone number is (314) 872-2528, however no information will be released over the phone. If you intend to request a copy in person, you should call the Record Room to verify that a report is available for purchase.
Due to confidentiality issues, some reports, or portions thereof, may not be available for release.
When requesting a copy of an Auto Accident report, you must provide the report number, drivers’ names and location of occurrence. For crime reports or types of incident reports, you must provide the report number and the victim’s name.
Once a report is filed it cannot be changed. To make any additions or corrections to a report, you may contact the Police Record Room to file a separate statement form. If you need to speak with the police officer who wrote the original report or the detective assigned to investigate the case, you are encouraged to leave a voice mail message by dialing (314) 872-0946. Follow the voice prompts until you reach the proper voice mailbox.
Copies
of reports are $7 whether requested in person or by mail. Cash,
check or money order will be accepted as payment for reports requested
in person. No
credit cards are accepted. For
requests by mail, please include a check or money order with your
request along with a self-addressed stamped envelope. Please
do not send cash. If
making payment by check please make payable to City
of Creve Coeur.
If you require additional assistance, you may contact the Record Room at (314) 872-2528.
The Creve Coeur Record Room provides a limited fingerprinting service Monday through Friday (excluding legal holidays) from 1:00 p.m. until 4:00 p.m. Persons requesting this service are encouraged to call the Record Room in advance to ensure staff availability. Persons requesting this service must provide their own fingerprint cards. Photo identification is required.
Cost for fingerprinting is $4.00 per card, with a
limit of two (2) cards per person per day. Residents of Creve Coeur
receive their first card free of charge (limit one free card per calendar
year). Any additional cards are charged at the regular rate.
We do not provide fingerprinting service for immigration purposes. Individuals
needing fingerprints for this reason should contact one of the local
Immigration Offices for the name of the nearest department providing
this service.
The Creve Coeur Police Record Room will only release criminal history record information from Creve Coeur arrest files. If your interest is in obtaining a St. Louis area wide record check, you must contact the St. Louis County Police Department Central Records Section at 7900 Forsyth in Clayton or call (314) 615-5317.
Creve Coeur residents may obtain personal Character Checks on themselves for traveling to a foreign country. To obtain this type of check, you must contact the secretary in the Office of the Chief of Police at 872-2523. Business hours are Monday through Friday (excluding legal holidays) from 8:00 a.m. until 4:30 p.m. There is no charge for this service, however you must provide written documentation from the requesting country detailing the reason for the request. Please allow at least three (3) business days to process your request.
Generally, the Police Department does not charge residents or businesses for alarms received as the result of a storm, or if cancellation is made with the alarm company prior to the officer’s arrival. To prevent the constant response to alarms which are the result of human error or mechanical malfunction, the police department charges a service fee for persistent alarm soundings. There is no charge for the first false alarm. Upon receiving the second false alarm, a letter is generated advising the business or homeowner that any additional false alarms within the calendar year will be subject to the service fee. The charge for the third false alarm is $25 and any additional false alarms are charged $50.
Residences or businesses which have a new alarm system installed are allowed a 45- day grace period free from service charge. A member of the police department may contact the business or resident during that grace period if the false alarms are frequent. It is the goal of the Police Department to work with residents and business alarm users to reduce the incidences of false alarms. If you have a question about an alarm sounding or false alarm charge, you may contact the Administrative Support Services Division at 872-0946 ext. 2562 or 872-2502.
